What are the advantages of the MyRenderBox services?
MyRenderBox is equipped with complete rendering services that serve a wide range of rendering demands. Our systems are up-to-date with the latest plug-ins, software, as well as CPU processing power.
Does My Render Box have local render software?
At the moment, MyRenderBox does not run or operate any client application. All levels of registrations and job submissions are performed on this website, and all file transfers are done through Dropbox secure servers.
How does MyRenderBox works?
Please follow the link below to learn how everything works.
What are the advantages of using MyRenderBox?
MyRenderBox gives you a full list of extra benefits to keep you ahead of your competitors;
- Provides a seamless workflow that is easy and straightforward even for newbies in the rendering market.
- Gives you an intuitive user-oriented panel that lets you manage and keep track of all your projects.
- Operates a 24/7 Customer service that provides prompt responses to all your queries.
- One of the first companies in the rendering industry to offer lighting and composition services.
Can I change my pricing plan after submitting the job?
You cannot change your price plan after your job started. But you have full options to do that before sending your project
How can I recharge my account?
To recharge or add credits to your account, please go to the login page and sign into your user panel. Open the “INVOICES” menu and click “ADD FUNDS.” Please, note that the minimum amount you can recharge is $50.
Do I need to have a Dropbox account to upload/download my files?
It is not mandatory to have a Dropbox account. Even though you can seamlessly upload or download your files without an account, having a Dropbox account will let you enjoy the complete features that are available to those who own a Dropbox account.
What plugins and rendering software are supported?
We strive to support and incorporate as many software and plugins as we can. Follow the link below to see the full list of plugins and software that we currently support.
Does your render farm have priority, and is there an extra charge for that?
The 3 plans we have for rendering give you the option to prioritize your jobs. But this does not mean that you will get a late delivery if you purchase a lower plan. If there are no rendering jobs in queue, your rendering files will be rendered as soon as they are submitted.
What is the difference between rendering plans?
Our render plans differentiate 2 things:
- A faster delivery time for higher plans as compared to that of lower plans. But jobs on lower plans gets delivered as soon as possible if there are no pending jobs within the higher plans.
- The difference in price for each plan.
Do you support lighting in all the 3D software?
Lighting is available for all 3D software that we support. Also, we have 3D experts for each of them.
How can I send you the details of my project?
To use our lighting services, you should send us an email at email@example.com to give us your details. In reply to your message, the full instruction will be given to you.
What software does My Render Box use for compositing?
Currently, our team of professionals handles the best compositing software in the market, this include but not limited to; Foundry Nuke, Black Magic Fusion and After Effect.
Can I use your compositing services if I render my files using another source?
Yes, you can. We offer this service to all clients, whether they use our render service or not. However, be aware that there is a small service fee for transferring your rendered files to our servers.
How can I estimate my project cost?
Project cost and approximate rendering time can be estimated by using our online calculator.
Are render time and delivery time the same?
Absolutely not, render time is the estimated time by our online calculator that represents, the actually render time for your project, on a specific pricing plan. But delivery time is often different, as there is always a queue, so please get in touch with us to get the exact delivery date for your job.
Where I can find my system information to add in my workstation section?
Are you a Mac or Windows user? Whichever you prefer, we cater for you. Please follow the link below that matches your machine to find the details required.
Control Panel >System > System
Apple Symbol > About this Mac